Support Tickets
Get help with your account and investments
Open Tickets
2
Resolved
1
Avg Response Time
2 hours
Unable to withdraw funds
Ticket ID: TK-001
Category
BILLING
Status
IN_PROGRESS
Created
2024-01-20
Messages
2
KYC verification documents rejected
Ticket ID: TK-002
Category
ACCOUNT
Status
WAITING_USER
Created
2024-01-19
Messages
3
Frequently Asked Questions
How long does withdrawal take?▼
Withdrawals typically process within 2-5 business days depending on your payment method.
What happens when an investment matures?▼
When your investment matures, the principal amount plus earned ROI is automatically transferred to your main wallet.
How is ROI calculated?▼
ROI is calculated daily and accrued throughout your investment period based on your chosen plan's percentage rate.